Expired contract

Mini Competition for the Provision of an ITSM Toolset - AWARD

Details

Buyer
Manchester Metropolitan University
Supplier(s)
Softcat PLC
Duration
3 years
Topic
Software package and information systems
Published
3 October 2018
Source
ContractsFinder

Tender description

The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.

Timeline

  1. Award date19 September 2018
  2. Award published3 October 2018
    Current notice
  3. Contract expiry date31 October 2021

About the buyer

Manchester Metropolitan University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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