Managing Export Projects

Tender description

Why the Work is Being Done The Department for International Trade (DIT) wants to carry out a discovery, alpha and beta into an Export Project Management tool. On 21 August 2018, DIT launched its new Export Strategy. It ambitiously sets out how we aim to raise our exports from 30 to 35% of our GDP, and strengthen our position as one of the 21st century’s great trading nations. Moving from 30 to 35 percent will add over £100 billion pounds worth of exports to our current performance, helping UK businesses to generate higher returns, produce more higher paying jobs and provide more money for the exchequer. Problem to Be Solved To help us to manage our progress against this target and evaluate our export activities we want to build an export project management tool. We already have a similar tool for Investment on our in-house customer relationship management system, Data Hub. We envisage reusing this functionality and other Data Hub functionality wherever possible. The tool with sit on the Data Hub platform. Who Are the Users The users of this service are internal DIT staff and some delivery partners. Our users are based in 9 English regions, devolved administrations and across 108 countries around the world (mainly in Embassies and Consulates). Early Market Engagement Work Already Done Existing Team A civil servant product manager from the department will lead the team and be the single point of contact for the successful supplier. Civil Servant staff may also be placed to work within the team or alongside the team and the supplier is expected to support their development by transferring knowledge and expertise to these individuals. Current Phase Not started Work Location Windsor House, 50 Victoria Street, London, SW1H 0TL Working Arrangments Team members provided should be collocated with the Department’s other delivery teams at Windsor House. Security Clearance All staff should have minimum BPSS level security clearance. Developers should have Security Clearance or must undergo Security Clearance. Additional T&Cs Individual statements of work may be arranged on a fixed price, T&M or capped T&M basis with agreement from the buyer and supplier. Discovery 4 weeks with option to extend 2 weeks. Skills & Experience Experience in the planning and delivery of a user centred agile discovery, alpha and beta phases. (2%) Experience in the ability to identify user personas, deliver user journey mapping and deliver evidenced and prioritised user stories. (2%) Experience of conducting user research. (1%) Experience in working in a complex stakeholder and technical environment (integration with legacy systems/ infrastructure and open sources) (1%) Extensive experience of development using an Agile Scrum methodology, operating in sprints and aligning their development activities to the GDS Digital Service Standard. (1%) Credible and referenced proof of experience and excellent technical competence in JavaScript, using node.js, preferably using the Express framework, and Python Django. (1%) Experience of development pipeline tooling, specifically Git source code repository, defect tracking systems, continuous integration tools and automated testing frameworks. (1%) Evidence of working with Elasticsearch (1%) Nice to Haves Experience of working with Central Govt and/or Arms Length Bodies (2%) Experience of developing international products and services (1%) Experience of designing services for users that may demonstrate aversion to change (1%) Experience of developing a pipeline tool (1%) No. of Suppliers to Evaluate 4 Proposal Criteria Outcome Delivery: Describe your overall approach to delivering our outcome, how you will plan, build and manage the project including risks/learnings that are important for successful delivery. (15%) Team structure: Describe your team set up (including roles) and how you would adapt the team to changing priorities during the course of beta and transition to live - (10%) Understanding user needs: Detail how you will ensure user needs are understood and met in the development and delivery of the service (10%) Knowledge Transfer: How will you ensure DIT staff are ready to take on operational control and support upon completion of the work. (5%) Architecture:How will you develop (and continue to develop and iterate) the service (5%) Delivery Plan: Provide a delivery plan to deliver within the stated time frames demonstrating how you have sufficient resources to deliver the outcome - (10%) Cultural Fit Criteria Demonstrate your ability to deliver in an open, collaborate, agile way according to the principles outlined in the Government Service Design Manual - (3%) Demonstrate your ability to work and communicate with clients / team members with low technical expertise - (3%) Demonstrate your ability to deliver outcomes, applying an agile methodology, in non-agile environments and successfully bridging the two worlds - (2%) Demonstrate how you will deliver simplicity (e.g. do less but better, explaining complex issues in a clear, simple way, break down and prioritise complex issues) - (2%) Payment Approach Time and materials Assessment Method Written proposal Case study Work history Reference Presentation Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range discovery: £56,000 - £72,000 alpha: £168,000 - £216,000 beta: £392,000 - £504,000 total budget range: £616,000 - £792,000