Fleet management, repair and maintenance services

Tender description

The requirement has been split into 4 lots: — Lot 1 is for the provision of Fleet Management Services (UK), — Lot 2 is for Specialist Vehicle Build, Equipping, Modification and In-life maintenance, — Lot 3 is for International Fleet Management Services, — Lot 4 is for Build, Equipping and in-life maintenance of Armoured Vehicles. Lot 1 has provisional funding of 9 000 000-10 000 000 GBP, Lot 2 has provisional funding of 30-31 000 000 GBP, Lot 3 has provisional funding of 1 000 000-1 500 000 GBP and Lot 4 has provisional funding of 6 000 000-7 000 000 GBP. These are estimates based on historical data and is not to be construed as guarantee or commitment by The Authority to spend these values. Fleet Management (UK): this lot covers Fleet Management for the NCA’s’ GPV and Surveillance Vehicles and motorcycles: — there are 493 GPVs, 532 surveillance vehicles and 52 motorcycles which operate across a number of sites within the United Kingdom and are used for operational and non-operational roles, — there are 25 different makes of vehicle, — surveillance vehicles and motorcycles are fitted with Airwave and covert PWE. GPV’s do not contain any specialist equipment, — Lot 1 is only for the standard SMR of GPVs, Surveillance vehicles and motorcycles, the maintenance of specialist equipment will be covered by Lot 2, — all vehicles are maintained through the NCA’s contracted suppliers. The following services within the UK are within scope of this lot: — account management, — fleet management system, — accident management, — vehicle theft, — management of existing owned and leased vehicles, — vehicle utilisation/optimisation, — vehicle distribution and movements, — Servicing, Maintenance and Repair (SMR) including mobile SMR provision (excluding repairs to any specialist equipment fitted), — sourcing and fitting of vehicles consumables, e.g. tyres/windscreens, — vehicle disposal, — storage and distribution, — driver support services, — breakdown and recovery, — vehicle downtime management, — MOT management, — mileage management, — P46(Car)/P11D, — contract hire and leasing, — Fleet consultancy/development/R and D. Vehicle build and equipping and maintenance of the specialist fleet: this lot covers the sourcing of all vehicles within the UK (current fleet size of 1235), the subsequent equipping of vehicles and the ongoing in-life maintenance of all specialist vehicles as well as any specialist or technical equipment fitted to any NCA vehicle (532 surveillance vehicles and 52 motorcycles). In-life maintenance may also be required for other vehicle types in particular motorcycles dependant on the needs of the Authority: — There are 158 specialist vehicles which operate across a number of sites within the United Kingdom and are used for operational and technical roles including surveillance, — there are a wide variety of different build specifications and 25 differing makes of vehicle, — the vehicles contain specialist equipment used in their day to day roles, — all NCA specialist vehicles are currently maintained through the established NCA’s contracted supplier and a selected number of police workshops, — the number of vehicles to be purchased, equipped, decommissioned and disposed will vary year on year depending on the size of the vehicle replacement programme. Table 1 above gives an indication of the number and types of vehicles replaced over the last 5 years. The following services are within scope of this lot: — account management, — fleet management system, — accident management, — vehicle theft, — management of existing owned and leased vehicles and equipment, — vehicle utilisation/optimisation, — Vehicle distribution and movements, — Servicing, Maintenance and Repair (SMR) including mobile SMR provision, covering vehicles and technical equipment, — sourcing and fitting of vehicles consumables, e.g. tyres/windscreens, — vehicle disposal, — storage and distribution, — driver support services, — breakdown and recovery, — vehicle downtime management, — MOT management, — mileage management, — P46(Car)/P11D, — fleet consultancy/development/R and D. International Fleet Management of non-armoured vehicles: this Lot covers the sourcing of vehicles based overseas and subsequent management of those vehicles: — the Fleet comprises of 72 vehicles in 36 locations worldwide which are used for operational and non operational roles, — there are 22 different makes of vehicle, — the vehicles are classed as GPV’s as they do not contain any specialist equipment, — all vehicles are maintained by local dealerships. The following services are covered under the scope of this lot: — account management, — fleet management system, — accident management, — vehicle theft, — management of existing owned and leased overseas vehicles, — vehicle utilisation/optimisation, — vehicle distribution and movements, — Servicing, Maintenance and Repair (SMR), — sourcing and fitting of vehicles consumables, e.g. tyres/windscreens, — vehicle disposal, — storage and distribution, — driver support services, — breakdown and recovery, — vehicle downtime management, — mileage management, — fleet consultancy/development/R and D. Build/Equipping and In Life Maintenance of Armoured Vehicles — This lot covers the sourcing of all armoured vehicles, the subsequent build and equipping of the vehicle and the ongoing in-life maintenance of the armoured vehicle and technical equipment: — the Fleet comprises of 50 vehicles based in 9 locations worldwide and the vehicles are used for operational and non operational roles, — the vehicles are predominantly Toyota Landcruisers, — the vehicles contain specialist equipment used in their day to day roles, — all vehicles are maintained through the NCA’s contracted supplier as well as embassy workshops and local dealerships, The following services are within scope of this Lot: — account management, — fleet management system, — accident management, — vehicle theft, — management of existing owned vehicles and equipment, — vehicle distribution and movements, — Servicing, Maintenance and Repair (SMR) including mobile SMR provision, covering vehicles and technical equipment, — sourcing and fitting of vehicles consumables, e.g. tyres/windscreens, — vehicle disposal, — storage and distribution, — driver support services, — vehicle downtime management, — mileage management, — fleet consultancy/development/R and D. Across all the Lots the following services will apply: — supply chain management, — complaints procedure, — consolidated invoicing, — continuous improvement, — management information, — sustainability, — data security, — benchmarking.