IT services: consulting, software development, Internet and support

Tender description

NHS Greater Glasgow and Clyde (NHS GG&C) wish to enter into a framework agreement with a service provider to provide an Advanced Business Information and Meta Data Analysis system for Radiology. NHS GG&C wish to work with NHS Lothian to pilot the system. This pilot will run for 6 months. Throughout the pilot, the successful supplier will be expected to provide the software, implement and support the system throughout NHS GG&C and NHS Lothian, plus provide training to users of the system with a view to a potential future roll out across the Country. This potential second phase is optional and will depend on successful evaluation of the initial pilot as the basis for a business case for a wider roll out. The agreement will be set up as an (NHS GG&C) Framework which will allow NHS Health Boards to call off contracts from the framework. NHS Greater Glasgow and Clyde (NHS GG&C) wish to enter into a framework agreement with a service provider to provide an Advanced Business Information and Meta Data Analysis system for Radiology. One of the major challenges facing Radiology is the production of useful and meaningful business information from the data stored within the Picture Archiving and Communication System (PACs) and the Radiology Information Systems (RIS). Such information is vital in planning service provision, developing demand management methodologies and ensuring the service is as efficient as it can be. Proper business information would mean that the best possible services for patients could be planned and delivered. NHS GG&C wish to work with NHS Lothian to pilot an Advanced Business Information and Meta Data Analysis system. This pilot will run for 6 months. The system will be expected to interface with a different RIS in each board and PACS where appropriate during the pilot. The system must provide sophisticated business information and reports which add value and can have a positive impact on service management. The system must also have the ability to analyze the meta data associated with Radiology reports and provide useful output based on this meta data. Throughout the pilot, the successful supplier will be expected to provide the software, implement and support the system throughout NHS GG&C and NHS Lothian, plus provide training to users of the system with a view to a potential future roll out across the Country. This potential second phase is optional and will depend on successful evaluation of the initial pilot as the basis for a business case for wider roll out. A National License for the software may be purchased. NHS Greater Glasgow and Clyde (NHS GG&C) reserves the right not to award a contract as part of this procurement. The contract will be set up as an (NHS GG&C) Framework which will allow NHS Health Boards call off from the framework. Suppliers will be required to deliver software and other IT related services such as support and maintenance, training, consultancy among others.