Computer support and consultancy services

Tender description

SW requires a partner to provide a managed security service for its Information Technology related infrastructure and systems. Annual value is estimated at 0.5 to 1.0 million pounds sterling. Procurement of a partner to provide a managed security service with a focus on threat detection and response but also to leverage threat intelligence and advanced analytics capabilities that are on offer from the marketplace to not only address advanced detection, but also support automation and orchestration of incident response activities to compliment many of the tools and investments we have in place today. The current contract for security services expires on the 31 August 2018. Scottish Water is looking to procure a more hybrid service delivery model associated with our security services, a blend of both traditional managed detection and response services (MDR) and managed security services (MSS). A model that improves threat detection, incident response, continuous-monitoring capabilities, and management of our security posture. The service includes automating and systemising activities making use of technologies we have, providing assurance and operating to our ISO27001 certified scope, whilst offering risk reduction knowledge and experience, training and awareness, delivering a positive impact to our end-users and working hand in hand with the accountable Scottish Water security management function. Provision of security services to IT development projects is included.