Refuse collection services

Tender description

The Royal Borough of Windsor and Maidenhead require a contractor to provide waste and recycling collections and associated services. The Royal Borough of Windsor and Maidenhead (RBWM) is a unitary authority responsible for all areas of local government. Located in the heart of the Thames Valley, less than 30 miles to the west of central London, RBWM enjoys a predominantly rural setting, with 83 % of the borough falling within the Metropolitan Green Belt. We have over 140 000 residents living in 64 000 properties. The main urban areas are Maidenhead, Windsor and Ascot, with a number of small villages and many rural properties. Tourism is crucial to the local economy, with over 7 000 000 people visiting the Borough each year. Windsor is home to 2 of the UK’s top visitor attractions, Legoland and Windsor Castle. Ascot racecourse also brings many visitors to the area, especially for Royal Ascot. Windsor is the location for Royal events, including weddings, state visits and guard changes and the collections need to work around this high profile events, attracting visitors from around the world, to ensure the streets are clear of rubbish. We provide a weekly waste and recycling collection service and resident satisfaction rates with the services provided are very high. This contract will provide collections for waste, recycling, food and garden waste for the next 8 years, with a possible 8 year extension. Recycling, food waste and residual waste collection service- all collections weekly Recycling — commingled collection of paper, card, glass bottles and jars, plastic bottles, pots, tubs and trays, metal food tins, drinks cans, aerosols and foil, tetrapak. Textiles collection in bag placed next to recycling. We are asking a small WEEE (Waste electrical and electronic equipment) and battery collection to be added to this within the new contract. Food waste collection — co collected in a twin pack vehicle with residual waste. Residual waste collection — weekly collection, 180 litre bin as standard, 240 litre for larger families. Garden waste collection. Subscription based garden waste service from 14 625 households currently subscribed with 15 564 bins collected every 2 weeks all year round, with a 2 week closure over Christmas and New Year. Christmas trees collected as part of the service. We also run a free Saturday garden waste collection which residents can use 4 times a year for up to 12 bags of garden waste- runs on a 3 weekly cycle. Bulky waste collection. Chargeable large item collection- bookable service for up to 5 items per collection. Collection from schools RBWM currently offers a recycling service to all schools in the borough. There are 66 state schools as well as a number of public schools including Eton, where a rubbish and recycling collection is provided. Provision is included in the contract for a cost to be provided for a waste and food waste collection from schools during the contract term. Recycling sites There is a network of 10 recycling sites across RBWM- collecting dry mixed recycling from these sites forms part of the contract. Management of HWRC/ CA Site RBWM have a Household Waste and Recycling Centre and Civic Amenity Site at Vicus Way in Maidenhead, 2 sites on the same road. These are managed as part of this contract and accept a range of recycling materials, including wood and other DIY waste, as well as garden and residual waste. Management of RBWM’s waste transfer station RBWM has a waste transfer station located at Stafferton Way in Maidenhead. This is managed as part of the contract, and all waste and recycling collected goes through the site. Haulage The contract includes haulage for all material streams, including food waste, garden waste, dry mixed recycling and residual waste. The Borough aims for recycling rates above 50 % while providing an excellent weekly collection service and to this end the contract also includes provision for a recycling and waste reduction incentive scheme. Contracts are held by the Royal Borough for the disposal of residual, food, garden waste and mechanical street sweepings. A separate contract is currently being procured for the reprocessing of dry mixed recycling material collected within the Borough. Currently, approximately 36 000 tonnes of residual waste, 18 000 tonnes of dry mixed recycling, 2 500 tonnes of food waste and 10 000 tonnes of garden waste are managed through the waste transfer station, in addition to other materials collected for recycling and reuse at the HWRC and CA sites.