Redevelopment of the General Dental Council website

Tender description

Why the Work is Being Done www.gdc-uk.org does not meets our needs or those of our stakeholders. The new website should enable users to easily find and engage with the information they require, complete tasks, and understand our role and aims. The site also needs to better reflect who we are as an organisation. We need a supplier to design, build, implement and support a new website on an ASP.NET platform, developing and completing UAT sign-off within their own environment. Supplier is expected to deploy the signed off solution into GDC provided environments (development and live). Long-term, GDC will host within our Microsoft Azure platform. Problem to Be Solved Align website with user needs to meet organisational priorities and goals while adhering to best-practice standards in design and UX. Existing site suffers from poor navigation and search (leading to usability and findability issues), outdated content and is not optimised for SEO. We need to work with a supplier on a new design and IA that gives us a strong foundation to keep developing. https://dcs.gdc-uk.org (>20 pages) will also need to be migrated to the new platform with no content or design changes. Online register and member area (eGDC) are out of scope but require basic integration. Who Are the Users Users can be general public with accessibility requirements as well as professionals. As a patient I need to know what types of complaints the GDC deals with so I know if they can help me or not. As a dental professional I need to know the Standards for the Dental Team to ensure I'm following best practice at all times. As a stakeholder I need to find and respond to consultations so I can influence final policy decisions. Early Market Engagement Work Already Done Please look at current website launched February 2017 on Sharepoint 2013 to see existing content. Existing Team The website project (internally) will be managed by the project team which will include the following roles: Digital Communication Manager (Project lead) Executive Director, Strategy (Project sponsor) Head of Communications and Engagement Head of IT Project Manager Communication Officer IT Team - Hosting, support and technical Additionally, we have other internal stakeholders who might be called on as required. It isn't anticipated that the supplier will work with any other agencies. Current Phase Not applicable Work Location 37 Wimpole Street London W1G 8DQ Working Arrangments It is expected to be a mixture of on-site and off-site working. If on-site, the supplier will be working predominately at the GDC office site in London with a possibility of Birmingham. After initial face-to-face discovery meetings, we would expect regular weekly progress calls as the project progresses, as well as visual updates. Members of the GDC project team can also spend time at the supplier's location, if required. Security Clearance Additional T&Cs We have amended the standard gov.uk terms and conditions to include GDPR requirements. If you would like to see a copy, please let us know. Skills & Experience Demonstrable experience and track record in designing and developing responsive websites on an ASP.NET based platform. Full service digital agency with a full complement of roles including IA, UX, technical, build, development and support. Experience delivering digital services to at least a AA WCAG 2.0 web accessibility standard and an awareness of WCAG 2.1. Experience of optimising sites for continued improvement using Google analytics. Experience of working with internal IT teams to arrange hosting and integration with existing services Evidence of content design skills to optimise engagement. Understanding of non-functional requirements and experience of building these into a web project such as usability, security, accessibility, availability, scalability and compatibility. Expert in Google Analytics and experienced in setting up and achieving goal conversions. Agile project management experience involving third party clients. A good understanding of content optimised for SEO (on-page, architecture and technical) and engagement. Can provide examples of successful website integrations with APIs, other applications and databases. Experience in facilitating user testing throughout a web project. Examples of pro-actively suggesting or trying new/emerging technologies with clients. Experience of building site wide searches. Nice to Haves No. of Suppliers to Evaluate 5 Proposal Criteria Technical solution. Approach and methodology. Identified risks and dependencies and offered approaches to manage them. Value for money. User focus. Cultural Fit Criteria work as a team with our organisation and internal IT team in particular be familiar with the cultures, governance structures and set-up of a regulatory organisation be innovative and challenge the status quo share knowledge and experience with other team members take responsibility for their work be transparent and collaborative when making decisions Payment Approach Fixed price Assessment Method Written proposal Work history Reference Presentation Evaluation Weighting Technical competence 55% Cultural fit 10% Price 35% Questions from Suppliers Budget range £60,000 excluding vat