Miscellaneous health services

Tender description

The aim of the Dementia Post Diagnostic Support Service is to be the main point of contact for the person diagnosed and their carer during the entire dementia journey. Potential bidders will be expected to demonstrate an awareness of and the ability to provide support at all stages (including complex, challenging and end of life/bereavement support) of the journey. The service will provide appropriate emotional support, practical guidance and information to meet the needs of those entering the service, as well as facilitating access to well-being interventions which promote independence and quality of life. The aim of the Dementia post diagnostic support service is to be the main point of contact for the person diagnosed and their carer during the entire dementia journey. Potential bidders will be expected to demonstrate an awareness of and the ability to provide support at all stages (including complex, challenging and end of life/bereavement support) of the journey. The service will provide appropriate emotional support, practical guidance and information to meet the needs of those entering the service, as well as facilitating access to well-being interventions which promote independence and quality of life. The tender is being conducted on the In-tend Portal: Instructions to access the portal: 1) Browse to the SoEPS Commissioning Support portal https://in-tendhost.co.uk/soepscommissioning 2) Click the “Register” link on the left-hand side of the page; 3) Enter your correct business and user details (your organisation may already have registered, please check with your internal bid department if you have one before reregistering); 4) Note the email address and password chosen and Click “Register My Company” when complete; 5) Login to the portal with the username/password; 6) You will be prompted to change your password on first login; 7) Hover your mouse over the “Tenders” button on the main toolbar and choose the relevant option: — “My Tenders” shows a list of the opportunities in which you have already expressed an interest or to which you have been invited — “Awarded” shows a list of tenders awarded on the system (where these are were open to all) — “Current” shows a list of all the advertised opportunities on the system (i.e. open to all) in which you are able to express an interest — “Forthcoming” shows a list of pipeline projects (including those in which providers can still express an interest –i.e. deadlines not yet reached) 8) Click on the “View Details” button for relevant opportunity to access the content, clicking “Express an Interest” where required to do so; 9) Click the relevant procurement as required then click the “Opt-In” at the bottom of the page to start building your submission to the procurement stage. This will move the project over to your “My Tenders” page. (This is a secure area reserved for your projects only); 10) Note the deadline for completion and follow the on screen instructions to complete the PQQ/ITT, accessing any attached documents as required. The service will demonstrate a person-centred approach that is tailored to the individual needs of a variety of clinical groups. The service will be both for the person diagnosed with dementia and their family carer/supporter. The service will also provide support for those people who at the end of the diagnostic process are felt by diagnosing clinicians to have Mild Cognitive Impairment (MCI). The service will provide support for those people under 65, who have a diagnosis of early onset dementia. The service will work in partnership with a wide range of organisations including General Practitioners as part of an integrated approach. It will facilitate identifying issues leading to deterioration and will work with agencies to ensure a timely and pro-active response. It is expected that Care Coordination and support for Advanced Care Planning will assume a key element of the Dementia post diagnostic support service. It is also expected that the preferred provider will demonstrate the ability to support the local Memory Service (where appropriate) to achieve compliance with Nice Guidance and local Primary Care providers (again where appropriate) to deliver objectives in Locally commissioned service agreements.