Smart Motorway Programme: Programme Management Office Work Package for Managed Service for Reporting, Data & Integrated System Controls

Tender description

The work package will enable SMP to continue the process of stabilising and maintaining project and programmme performance reporting whilst allowing capacity and capability to improve performance management systems and reporting overall. The aim is to set out SMP service requirements in establishing a managed service for provision of data improvement and performance reporting services. The service will comprise but not be limited to the integration of statistical analysis, computing and technology platforms, information-dashboard-reports, visualisation/ infographics and provision of any additional technology requirements such as real time collaboration platforms within the programme and project controls environment to support and enable effective decision making, visibility and control over the programme and its constituent activities, dependencies and scope of influence. The overall objective: to develop, maintain and improve upon a fit for purpose performance reporting regime by developing an SMP Data Reporting Framework. This will enable SMP to make informed strategic decisions about how best to plan and deliver the organisational objectives. By providing a clear and informative articulation defining out how the SMP PMO will provide a programme and project controls reporting structure to best support delivery of RIS Period 1 and transition into RIS Period 2. We are seeking a Service Provider to plan, execute and deliver a quality, managed service which will provide suitable experienced and capable staff who will work seamlessly with our existing stakeholders to provide support to the following work packages. Service Provider Managed Service requirements are within the scope of Performance Reporting, Data Analytics & Data Development and again within the specific scope of Project and Programme Controls for pricing and for the purposes of comparison we envisage a team that consists of the following to achieve the desired outcomes: i Reporting Data Developer (1 position, Birmingham) ii Reporting Data Analyst (1 position, Birmingham) iii Performance Reporting Manager (1 position, Birmingham) iv Performance Reporting Analysts (2 positions, Birmingham) Each function will ultimately report to SMP PMO the Head of Reporting, Data & Integrated System Controls role, as outlined below in Figure 5.0 Planned SMP PMO Org Structure. All Service Provider personnel are to be based from the SMP Offices at: 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, B4 6BN.