Software package and information systems

Tender description

Please note this is a Prior Information Notice and tender documentation is not available yet. ESPO is seeking to establish a multi supplier Framework Agreement for the supply of systems to facilitate the monitoring by local authorities and other service commissioners and service providers of home care (domiciliary care) services. The requirement is for both stand alone and integrated systems, with various hosting options and technologies. Systems should ideally be tailored to the needs of the home care sector. To express an interest: (a) go to www.eastmidstenders.org (b) register; (c) search for tender opportunity “394_19”; (d) express an interest. This lot covers systems that enable the customer to monitor whether its own and/or external care workers have visited a service user to provide care, at what times and for how long. This lot covers systems that assist customers in scheduling care workers efficiently depending on variables such as, consistency, service user requirements/preferences, care worker availability and routing. This lot will be used by customers who require a comprehensive system that combines the functionalities offered by both lots 1 and 2.