011/2018 Supply & Installation of EPOS System

Tender description

The University of the West of England, Bristol (\"the University\") is pleased to invite proposals for the provision of an Electronic Point of Sale (EPOS) system in accordance with this specification and other documents included in the tender pack. The EPOS system will be required for various catering and retail outlets, the Exhibition and Conference Centre (ECC), and other service provisions throughout the University. We have a range of service types across the university including standard retail (a Village store and a Post Room), Table/restaurant, Mobile catering through pop ups, bar service, and branded outlets (operated by the University), conference and exhibition service and a retail store. It is anticipated that over the coming years the University offer will change and potentially grow and so any solution should be able to take account and accommodate other retail activities in the future. It is expected, by UWE that a new solution would have the following key features: To have the ability to promote and communicate with customers via a range of media including websites, mobile app (in future), at till messages, email and SMS/Push notification (in future). Payment types need to include contactless (essential Barclaycard merchant services), a range of other contactless suppliers optional, chip and pin, signature capture, cash, Apple Pay, voucher, credit note, plus the ability to create tender medias and accept other 3rd party transactions from YoYo or similar. The card solution needs to meet the latest security standards, i.e. PCIDSS including P2PE with a QIR installer and the PED devices chosen to meet the appropriate PTS standard. The system will need to link directly with the stock management system, Procure Wizard. This will be the most recent version in December 2018. The system will need to link directly with the financial management system Agresso Unit 4 Business World, Milestone 5. We are expecting to upgrade to Milestone 7 next year. That reporting is easily accessible at the POS, on the shop floor and in our back of house operation and that key reporting is easy to produce and reliable.