Procurement for the provision of Dental Helpline services to Bristol, North Somerset and South Gloucestershire

Tender description

NHS England South West is seeking to procure Dental Helpline services for Bristol, North Somerset and South Gloucestershire. The Commissioners seek tender responses from providers who have the capability and capacity to undertake such a contract. This procurement is being carried out by NHS South, Central & West Commissioning Support Unit (SCW) on behalf of the Commissioners. The Commissioner will be contracting for the services using the National NHS Standard Contract. Contracts will be for an initial term of 2 years and are planned to commence from 1st April 2019. The maximum value of the service will be £93,352 per annum over two years. At the discretion of the Commissioner, the contract may be extended for a further 12 months. The aim of the Dental Helpline service is to provide an accessible and equitable pathway for all callers transferred by NHS 111 within the BNSSG area region who require either urgent or routine dental care during the operational hours. This will be achieved by providing a single point of access for the effective triage and management of all dental problems, as an essential part of the delivery of urgent and routine dental care for patients residing in or visiting the BNSSG area. The Service will ensure all callers transferred by NHS 111 as having a dental need, are appropriately triaged to the most appropriate service or offered appropriate advice. The service will: - • Provide information about NHS dental services in the area • Provide appropriate advice and signposting for non-urgent dental enquiries • Book patients into dedicated urgent care slots provided by GDPs across the area Interested parties are invited to take part in an Invitation To Tender (ITT) process, based on the Open procedure, and designed to identify the Most Economically Advantageous Tender and therefore determine the incoming provider.