Guidance and counselling services

Tender description

The Commissioner is considering procuring a hub of services which supports victims of crime, anti-social behaviour and domestic abuse, witnesses and affected family/ friends to receive support to cope with the immediate impact of a crime and to recover from the longer-term legacy of the experience. This would potentially include triage, needs assessment, victim-centred provision of emotional and practical support and advocacy, and the development of effective referral mechanisms and relationships with local and national specialist services. The service will ensure a seamless pathway to the most appropriate support, providing the ability to step up or down as needed. The service would potentially include an enhanced focus on the needs of children and young people; vulnerable, repeat or persistently targeted victims of crime; victims of more serious crimes such as hate crime, domestic abuse, rape and sexual assault, including Independent domestic and sexual violence advisor support. The completion process is envisaged as being one based on the Light Touch Regime with appropriate due notice, of which this PIN should be included. Subject to final ratification and stakeholder agreement the Modified Process is likely to be modeled and underpinned on the Competitive Procedure with Negotiation (CPwN). This may include a written submission followed by one or a number of selection interviews ending in bids for the eventual service design. Due to the framework under which some of the current services are purchased not being extended, the Authority is now considering its options to procure a managed service provision for the victims’ hub model. TUPE will apply to this procurement. Anticipated contract duration would initially be 2 years 11 months with the possible option to extend by 12 months plus 12 months subject to suitability and funding. Schedule date for start Initial publishing of process documentation on or around 3rd week of September 2018.