221 - Adult Carers Assessment and Support Service

Tender description

Wigan Council is committed to delivering quality support to carers and developing the support which is available for them. As part of our statutory duties, Wigan Council is proposing to continue to outsource provision of carer assessments, carer support plans and carer personal budgets as well as its GP Liaison service. The provider will demonstrate: • That carers have real control over their care and support and are actively involved in the design and development of support plans • The difference that they are making to people’s lives through an asset based approach celebrating and facilitating people’s gifts, talents and aspirations • That they seek solutions that actively plan to avoid or overcome crisis and focus on people within their natural communities, rather than service and organisational boundaries • That they enable people to develop networks of support in their local communities and increase community connections • That they take time to listen to a person’s own voice, particularly those whose views are not easily heard • That they fully consider the needs of the family and carers when planning support and care • That they ensure that support is culturally sensitive and relevant to diverse communities • That they take into account a person’s whole life, including their physical, mental, emotional, and spiritual qualities. The care and support will be delivered by skilled and compassionate workers, employed by providers who offer excellent services to Wigan residents based on responsible and supportive employment practise, in return for a comprehensive reward and support package. This service consists of the following four elements: Part One – Carers Assessments Part Two – GP Liaison Part Three – Care Prevention and Support Services Part Four – Information Advice and Guidance Keywords: Advice, Assessment, Support, Carers, GP, Adults