Civil Aviation Authority - Drones Registration Service

Tender description

Why the Work is Being Done Department for Transport (DfT) introduced an update to the 2018 Air Navigation Order (ANO) on 30 May 2018 that requires drone operators to be registered in the UK. This requires the CAA to manage the delivery of a new online service to manage drone operator registrations, test remote pilot competencies and manage payments to support the measures under the ANO that come into force from 30 November 2019. This will require Public Beta to commence from 1 October 2019. Problem to Be Solved CAA are looking for a strategic partner to deliver an online registration service from Discovery through to Public Beta. CAA request suppliers to respond to a tender with a proposal to undertake the Discovery phase, including assessment of target operating model options and also to provide a cost and implementation estimate for undertaking the following Alpha and Beta phases. The CAA would like the Strategic Partner to suggest an appropriate solution to meet the functional, non-functional requirements. This could include configuring an existing application or building the service. More details on the legislation can be found here: www.gov.uk/government/news/new-drone-laws-bring-added-protection-for-passengers Who Are the Users Users will be drone operators and remote pilots. They need to register and complete an online competency test. Additional users will be CAA in the role of administrators and authorised third parties (e.g. police) who will need to be able to access specific data held within the solution. A list of user groups has been identified as part of the initial Feasibility Review undertaken by the CAA. They will need to be consulted as part of the Discovery phase and the results from the consultation needs to be included as part of the requirements and design of the registration service. Early Market Engagement None has taken place to date. Work Already Done A Feasibility Review has been conducted by the CAA and DfT to establish likely planning parameters for the solution required to implement the new service. The review has delivered a baseline set of business requirements and policy assumptions: • A high level technical blueprint for a modern, scalable and usable public-facing solution; • A recommended delivery approach and outline plan of delivery timescales; and • Outline solution delivery and running costs based on assumptions and research. Existing Team CAA Portfolio Delivery: • Business Sponsor; • Product Manager; • Service Owner; • Project Manager; • Procurement Manager; • Business Analyst; and • Solution Architect; Current Phase Discovery Work Location Aviation House (Gatwick) Gatwick Airport South West Sussex RH6 0YR and CAA House 45-59 Kingsway Holborn WC2B 6TE Working Arrangments Based on current assumptions, the Strategic Partner will be required to work full time - five (5) days a week (regular, day time-only) - phased across the project in line with specific delivery requirements. Security Clearance In line with CAA processes, SC level clearance is required. Additional T&Cs • • The CAA reserves the right to cancel the contract with 4 weeks’ notice (break clause) without cause. • Supplier performance assessment by the CAA, which will include the requirement to pass the formal GDS Service Assessments (after Alpha and Private Beta phases). • Alpha and Beta stage phases will be subject to Discovery outcome and CAA approval. Skills & Experience Complete the Drones Registration Response Template Nice to Haves No. of Suppliers to Evaluate 10 Proposal Criteria How the approach or solution meets user and other stakeholder needs Value for money Quality of delivery team proposed resources Proven track record in delivery similar projects Proposed approach and methdology Project plan / estimated timeframes for the work to meet the legsilative deadlines How risks and dependencies have been identified and proposed approach to manage these Cultural Fit Criteria The team members need to demonstrate experience in other similar projects Agile delivery – successful and proven track record • Experience of working as a team with our (or similar) organisation and other suppliers Experience of transparent and collaborative decision making Experience of taking responsibility for their work and resolving problems effectively Experience of sharing approach, knowledge and skills with other team members and with the department by example Payment Approach Capped time and materials Assessment Method Written proposal Case study Work history Reference Presentation Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers Budget range current estimate of £125k - £175k to complete the discovery phase. to understand the future budget expectations suppliers are requested to submit estimated costs (with a % tolerance) for alpha and beta and also public beta support post go-live. refined estimates and costs for alpha and beta are expected to be developed through discovery and funding for those phases awarded in line with supplier proposals and performance.