Blue Badge IT Resource Procurement

Tender description

Why the Work is Being Done The Department for Infrastructure (DfI) currently supports an internal system for the management and processing of Blue Badge applications. This is a key business system processing approximately 40,000 applications per annum. The internal system currently includes an interface to a GB Blue Badge system for a central UK register of Blue Badge holders and the production of a secure badge. The GB Blue Badge is being replaced, with a new contract required to be in place for the 1st January 2019. However it is expected a Private Beta service will be in operation from mid September 2018. Problem to Be Solved The Departmental Blue Badge system is to be amended to introduce new interface(s) to the GB system for the ordering of badges and maintaining a central register of current Blue Badges. It is anticipated the GB system will be ready for Private Beta mid-September with the set of interface APIs for the new GB system being available from July. The Private Beta will encompass the production of badges for applicants, duplicate badges and the cancellation of badges. Given the time pressures involved the Department requires an experienced technical lead and developer to work with internal staff. Who Are the Users As a Blue Badge operator I need to manage (create/cancel/duplicate) Blue Badges so that Badges can be printed and issued through the existing Blue Bade case management system to an external DfT (Department for Transport) System. As a Blue Badge operator I need facilities to manage violations of Blue Badges. Early Market Engagement Work Already Done Existing Team Working with an in-house team comprising two developers, an analyst, a tester and staff in the business area including a product owner Current Phase Beta Work Location The supplier will be based at Department for Infrastructure (DfI), Clarence Court, 10-18 Adelaide Street, Belfast, BT2 8GB Working Arrangments Onsite 5 days a week with regular team meetings/updates as required. Security Clearance Suppliers must have baseline security clearance Additional T&Cs Skills & Experience Have significant experience of the Application Lifecycle management process Technical leadership role with demonstrable experience using Visual Studio .Net framework standards and technologies including C#, SQL Server 2012/2014/2016, javascript, WebServices, webforms, RestAPI’s and OAuth2 Client Credentials Grant Type workflow Demonstrable experience of design and development of technical solutions to meet business need using Visual Studio .Net framework standards and technologies including C#, SQL Server, javascript, Web Services, web forms Demonstrable experience of design and development of technical solutions using Rest API’s and OAuth2 Client Credentials Grant Type workflow for system to system communication Demonstrable experience of utilising Team Foundation Server (2010/2015) through the software delivery cycle with particular emphasis on builds, publishing and release management Demonstrable experience of working closely with NICS and wider public sector delivering software projects, customer relationship involvement and skills enhancement Extensive knowledge and understanding of implementing security within the public sector NICS Enterprise Shared Services infrastructure Demonstrable experience of implementing ISO 27000 information security management System (ISMS) within the public sector Ability to work within Clarence Court, Adelaide Street, Belfast Latest start date early September 2018 with latest completion date November 2018 Nice to Haves Knowledge and expertise in data protection including GDPR and implications for software development Ability to provide technology teams with guidance in terms of application solutions/architecture No. of Suppliers to Evaluate 3 Proposal Criteria Demonstrable experience of working with SQL Server 2012/2014/2016 and .Net applications;C#web forms Demonstrable experience of working with REST APIs Demonstrable experience of consuming QAuth2 Client Credentials Grant Type workflow, especially for system to system communication/interface Demonstrable experience of designing and implementing technical solutions within NICS cultural environment Development of medium to large scale systems Demonstrable experience of identification of risks and dependencies and provision of solutions Demonstrable experience of implementing technical architecture within NICS cultural environment Ability to work within constraints Value for money Identification of Risks, issues and dependencies providing solutions Technical solution Cultural Fit Criteria Be transparent and collaborative when making decisions Share knowledge and experience with other team members Challenge the status quo Have a no-blame culture and encourage people to learn from mistakes How the approach will meet the business needs Demonstrable experience of implementing technical architecture/solutions within NICS cultural environment Approach to decision making Payment Approach Fixed price Assessment Method Written proposal Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range cost must not exceed £30k