Company health services

Tender description

The Scottish Police Authority on behalf of Police Scotland are looking to contract with a single supplier to deliver an Employee Assistance Programme. The purpose of this Contract is to ensure that the continuing needs of Police Scotland are met with regards to employee assistance. Police Scotland has a headcount of approximately 23 000. Since April 2018 Police Scotland has added 850 members of the Mountain Rescue Team onto the service users who can access this provision. The current usage of the Service is approximately 5% per annum. The EAP Service that Police Scotland requires is: Worksite focused programmes to assist in the identification and resolution of employee concerns which affect, or may affect, performance. Such employee concerns typically include, but are not limited to: — personal matters — health, relationships, family, financial, emotional, legal, anxiety, alcohol, drugs and other related issues, — work matters — work demands, working relationships, personal and interpersonal skills, work/life balance, stress and other related issues. The main services shall comprise but not be limited to the following component parts, and shall be provided as follows: — Telephone Counselling Service, — Information Service, — Face-to-face Counselling Sessions, — Referral Procedures, — Onward Referral Procedures. Required Minimum Standard of Professional Ability: The personnel, and if applicable any subcontractors, engaged by the Contractor to provide counselling must have appropriate qualifications (as determined by relevant professional bodies and industry standards) so as to provide the specified service to the Police Authority to a suitable and effective standard. Personnel, and if applicable any sub-contractors, must be members of one of the following or equivalent bodies. — British Association for Counselling and Psychotherapy (BACP), — Employee Assistance Professionals Association (EAPA), — British Psychological Society (BPS), — UK Council for Psychotherapy (UKCP), — Counselling and Psychotherapy in Scotland (COSCA). The service must comply with BACP Ethical Framework for Good Practice in Counselling, or equivalent. A practising counsellor must hold a Diploma in Counselling or equivalent level as a minimum qualification. Psychologists should belong to a recognised UK professional body and in addition be entered in the Allied Professionals Register. The Contractor must ensure that additional qualifications are held in order to deliver specific items of service delivery e.g. Trauma Counselling etc.