Dental practice and related services

Tender description

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU) on behalf of NHS England — Midlands & East (West Midlands) (referred to as the Commissioner) is inviting suitably qualified and experienced providers to deliver the Service of Dental Out of Hours Services for Coventry, Rugby and North Warwickshire under a 12 month agreement with the option to extend for up-to a further 12 months. The estimated annual agreement value per annum (excluding VAT) is GBP 80 000 and the estimated total value excluding VAT for a contract duration of 2 years is GBP 160 000. The Service will provide a telephone triage service with limited face to face access for those patients who following an initial assessment need to be seen the same day by a dentist, either for further assessment or treatment, at the Premises. The objectives of the Procurement are to commission a Service to serve the Coventry, Rugby and North Warwickshire CCG areas. The key objectives of the Procurement are to commission Out of Hours Dental Care Services provision for Monday to Friday (18:30 to 22:30), Saturdays, Sundays and bank holidays (8:00 to 20:00) for Coventry, Rugby and North Warwickshire. The Service will be required to meet the following needs: — to deliver an Out of Hours Dental Care service providing assessment and treatment for patients with a variety of non-life-threatening dental conditions to the population of Coventry, Rugby and North Warwickshire, — to deliver face to face sessions for assessment and treatment sufficient to meet the identified needs of patients who cannot be diverted into next day services, — to divert patients, who are triaged by the provider but who do not require same day face to face treatment, into suitable in hours services and give advice and guidance about pain relief where necessary, — to ensure services are provided in a safe, caring, appropriate and accessible environment, and — to reduce inappropriate attendances at A & E.