Vehicle-fleet management services

Tender description

Network Rail operates a fleet of 6 000 — 8 000 road vehicles whose ownership is mixed between leased and owned vehicles. Network Rail requires a road vehicle fleet management provider to optimise the management of its fleet of road vehicles. The fleet management provider will be required to manage all aspects Network Rail’s fleet and vehicle ancillary equipment providing and finding additional value adding activities which will bring about both financial and non-financial efficiencies to Network Rail. The appointed supplier will act as Network Rail’s fleet management provider overseeing the provision and management of key road fleet elements. Network Rail operates a fleet of 6 000 — 8 000 road vehicles whose ownership is mixed between leased and owned vehicles. Network Rail requires a road vehicle fleet management provider to optimise the management of its fleet of road vehicles. The fleet management provider will be required to manage all aspects Network Rail’s fleet and vehicle ancillary equipment providing and finding additional value adding activities which will bring about both financial and non-financial efficiencies to Network Rail. The appointed supplier will act as Network Rail’s fleet management provider overseeing the provision and management of key road fleet elements which will include the following as a minimum: — Implementation and transition management (Mobilisation), — Single online fleet management platform that integrates data from other IT platforms and provides our Routes and Central teams with access to management data for all of the vehicles within their portfolio, — Grey fleet management, — Accident and claims management, — Vehicle distributions, movements and re-allocations, — Scheduling vehicles for Service, Maintenance and Repairs (SMR), — Management of vehicle downtime and asset utilisation, — Management and reconciliation of vehicle mileage, — Vehicle insurance/motor insurance database management, — Short term hire management and vehicle utilisation including downtime management including liaison with the leasing company (excludes supply of vehicles), — Provision of a driver support services including helpdesk/telephone, — Provision of reporting and management information, — Dedicated account management including complaints handling, — Driver Licence Checking (c. 20 000 drivers), — Breakdown and Recovery, — Driver safety management, — Disaster Recovery Planning, — Vehicle Collection and delivery The suppliers will also be required to provide details of and submit prices for the following services within their bid, however the bidders should note that these are services that Network Rail reserves the right to undertake themselves or appoint a 3rd party to deliver. These elements include: 1) Driver training; 2) Fleet administration including fines management (parking and penalty charges); 3) Management of Toll and congestion charges; 4) Managing notices of intended prosecution; and 5) Flexibility in choosing bespoke local supply chains within each Route. As part of the procurement exercise Network Rail will accept variant bids which must as a minimum meet the requirements of the baseline specification (detailed above) and shall be able to be scored in line with the published tender evaluation criteria. Network Rail will consider a variant bid that includes all of the elements detailed above (noting that some elements are optional) and to also include the following services: 1) Management and procurement of the supply of vehicles; 2) Management and procurement for the supply of short term hire vehicles; 3) Procurement, fitment and management of vehicle telematics (for vehicles supplied by the fleet partner); and 4) Management of the end of the life of a vehicle (disposal). Network Rail reserves the right to amend these requirements and also reserves the right to award some, none, or all of the options as stated.