Warwick Arts Centre Ticketing and CRM System

Tender description

Warwick Arts Centre, situated on the University of Warwick site has a requirement for the Provision of a Ticketing, Marketing and CRM solution. The appointed supplier will be required to configure, implement, maintain and support a mobile-first cloud-based solution that is tailored specifically to the Arts market to enable a single and integrated customer journey, both on- and offline. In addition to processing ticketing for free and paid-for events across a range of platforms, supporting cross and up-selling, the solution will be required to support rich data analysis and fully integrated effective marketing communication tools. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.