Marketing and Communication Services

Tender description

The Authority is seeking a single supplier of Marketing and Communication Services. The Authority intends to award a contract for an initial period of 2 years with no option to extend. The preferred supplier will be appointed in August 2018 to begin their contract from September 2018. The contract shall include Service Level Agreements and KPI’s, regular performance review meetings, and the ability for the Authority to terminate if critical SLA’s and KPI’s are continually missed. Contract management and review of the contract key performance indicators will be conducted on a quarterly basis. A comprehensive contract review will be conducted on an annual basis. The budget not to be exceed for this contract opportunity is £80,000 per annum (excluding VAT).