Awarded contract

Call centre

Details

Value
GBP 649,000
Topic
Call centre
Published
10 July 2018

Tender description

Derbyshire Constabulary (or the “Force”) is planning a comprehensive transformation of its Force Operations Room (FOR) telephony systems during 2018. The FOR comprises of Force Control Room (FCR) which undertakes emergency call handling (999s) and the Force Contact Centre (FCC) which undertakes non-emergency call handling (e.g. 101s). Derbyshire Constabulary (or the “Force”) is planning a comprehensive transformation of its Force Operations Room (FOR) telephony systems during 2018. The FOR comprises of Force Control Room (FCR) which undertakes emergency call handling (999s) and the Force Contact Centre (FCC) which undertakes non-emergency call handling (e.g. 101s).

Timeline

  1. Completed: Award date12 June 2018
  2. Completed: Award published10 July 2018
    Current notice

About the buyer

The Police and Crime Commissioner for Derbyshire is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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