1122 Cycle Hire Scheme- Market Engagement Exercise

Tender description

De Montfort University (DMU) is committed to supporting its' 3,000 staff and 23,000 students to travel sustainably, in order to reduce the environmental impact of the University. As part of this commitment the University has installed numerous facilities to support more sustainable travel, including: shower and changing facilities; 700+ cycle parking spaces (including a secure underground cycle store); a cycle equipment loan scheme for staff and free cycle locks for students. De Montfort University is looking to expand its offer to students by introducing a long-term cycle hire scheme allowing bike hire for periods of one month to one year. De Montfort University would like to invite expressions of interest from companies who could provide long-term bike hire services to students. The initial contract will be for a pilot period of 12 months, with the possibility of extension, dependent upon the success of the pilot scheme. Shortlisted providers will be invited to present their proposal in more detail on a one to one basis. Service Description The operator will be responsible for delivering all aspects of a successful, sustainable, on-campus bike hire service, including, but not limited to: -Provision of high quality bicycles and relevant accessories for long-term hire -Bicycle servicing and maintenance -Marketing and communications (in conjunction with De Montfort University) -Customer Service and Support -Service monitoring The successful operator will be required to run an on-campus bike hire service with bicycles and relevant accessories available for hire at competitive rates on a monthly, termly and yearly basis. The bike hire service should be easily accessible to students, with a user-friendly online booking platform available as well as more traditional face-to-face/paper booking methods. Please see attached RFI form for further details.