Expired contract

Telecommunications services

Details

Buyer
Northern Ireland Housing Executive
Supplier(s)
British Telecommunications PLC
Value
GBP 7,000,000
Duration
5 years
Topic
Telecommunications equipment and supplies
Published
19 June 2018
Source
TedNotices

Tender description

The Housing executive currently operates a high availability Avaya Aura solution. This is Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilising SIP architecture. The contractor must provide the Housing executive with a managed service for the Telephony and Customer Contact Centre solution the Housing Executive leverages this platform on a 24x7x365 basis to underpin services to the public. The Housing executive currently operates a high availability Avaya Aura solution. This is Avaya's core enterprise communications platform supporting a full unified communications and contact centre solution utilising SIP architecture. The contractor must provide The Housing executive with a managed service for the Telephony and Customer Contact Centre solution the Housing Executive leverages this platform on a 24x7x365 basis to underpin services to the public.

Timeline

  1. Award date1 June 2018
  2. Award published19 June 2018
    Current notice
  3. Contract expiry date6 May 2023

About the buyer

Northern Ireland Housing Executive is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32500000 · Telecommunications equipment and supplies
  • 32540000 · Switchboards
  • 64200000 · Telecommunications services
  • 64210000 · Telephone and data transmission services
  • 72000000 · IT services: consulting, software development, Internet and support

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