Adult Community Services and Specialist Palliative Care Services - Great Yarmouth and Waveney CCG

Tender description

NHS Great Yarmouth and Waveney Clinical Commissioning Group ("the Commissioner" / "the CCG") is undertaking a procurement process, that is supported by NHS Arden and Greater East Midlands Commissioning Support Unit, for Adult Community Services and Specialist Palliative Care Services The in scope services included are: • Proactive Services providing routine services with planned appointments and interventions within community settings, including GP surgeries, community facilities and patients own homes. Proactive services will support the delivery of educational and public awareness programmes and will link into public health initiatives such as smoking cessation and alternatives to A&E. • Reactive Services will provide unplanned urgent or crisis care for people whose health or care needs have deteriorated placing them at risk of serious decline in their condition and/or being admitted as an emergency to hospital. These services will also support discharge from hospital e.g. the provision of a community IV therapy service. Reactive services should provide 7 day response and a consistent, appropriate and prompt response to need. Urgent care should be accessed through a single point, clinically triaged with urgent care needs being met in the most appropriate location i.e. patients own home, bed with care etc. • Bed Based Services will be available to cover a range of varying needs, including admission avoidance, facilitated discharge, intermediate care and palliative care. Services will provide time limited clinical based bed provision, with robust clinical accountability in place. • Support and Enabling Services include but are not limited to, community pharmacy support, home oxygen and wheelchair services and the management of community equipment. These services are integral to the delivery of health and care provision within the community, and must be responsive, adaptable and supportive. • Condition Specific Services working closely with the acute trust and primary care to ensure consistency of care for patients and access to the right resource at the right time. These services will provide initiation of the specialist management of patients, specialist resource support and expert advice, highly complex case management and training for the local health and care community. An example of this would be services to patients with diabetes. • Specialist Palliative Care services (see attached for more information).