Closed tender

why do many public complaints that would be better directed to another organisation come to the GMC?

Details

Value
GBP 60,000
Topic
Research and development services and related consultancy services
Published
14 June 2018
Submission
9 July 2018

Tender description

The GMC has commissioned this research to understand the factors involved in patients and the public's decision to make a complaint to the GMC as opposed to, or in addition to, other organisations within the complaints landscape. It may also help us to identify whether there may be complaints that should come to the GMC but currently don't (e.g. if certain groups tend to make less complaints). The research will help us to identify any changes we need to make to our communications and/or signposting processes, and enable us to target our information effectively.

Timeline

  1. Completed: Tender published14 June 2018
    Current notice
  2. Completed: Submission date9 July 2018

About the buyer

General Medical Council (GMC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services
  • 73110000 · Research services
  • 73210000 · Research consultancy services
  • 79310000 · Market research services
  • 79315000 · Social research services
  • 80320000 · Medical education services

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