Expired contract

Online Web forms

Details

Buyer: Wirral Metropolitan Borough Council
Supplier(s): Granicus-Firmstep Ltd
Value: GBP 426,800
Duration: 4 years
Published: 8 June 2018
Source: uk:procontracts

Tender description

The GCloud 9 Framework facilitates the purchase of commoditised cloud based services only. The contract is for a low code Platform, that delivers harmonious multichannel endtoend customer experience services and channel shift. Functionality customer selfservice, CRM replacement with CRMlight, case management, eForms, bookings, SSO, with full integration and work flow capabilities

Timeline

Completed: Award published8 June 2018
Current notice
Completed: Award date8 June 2018
Completed: Contract expiry date21 March 2022

About the buyer

Wirral Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@wirral-metropolitan-borough-council.gov