National ANPR Service Programme – Non-Technical Client Side Support

Tender description

Why the Work is Being Done ANPR is widely used by Law Enforcement and is instrumental in protecting the public. Existing ANPR systems are disparate and may offer limited capability. There is a need for a National Collection of ANPR data to enable improved searching across force boundaries. The NAS will replace the current national system, as well as local ANPR systems, to standardise use of ANPR, provide tools to better exploit ANPR and protect the public. NAS is a transformational capability therefore providing the right level of business change expertise and support is critical to ensure stakeholders achieve the maximum benefit from NAS. Problem to Be Solved Providing a National ANPR Service is a huge undertaking. The existing ANPR estate across UK Law Enforcement is extremely complex with over 9000 cameras feeding over 40 individual systems across Police Forces and LEAs, each of which has its own unique connections and partnership arrangements. This in-flight Programme will replace the existing estate with a single system that works across all UK Police Forces and LEAs and will require detailed technical design, robust testing and in-depth engagement, bespoke to every one of these organisations as well as the NAS primary suppliers. Who Are the Users The system will be used by all England and Wales Police Forces as well as 17 approved LEAs. Early Market Engagement none Work Already Done The successful Non-Technical Client Side Support team will replace the incumbent Non-Technical team working in a blended team of Civil Servants and Client Side Support to continue work in the elaboration phase Existing Team There is an existing Non-Technical Client Side Support team of 8 resources currently working in this area. This does not comprise the full Programme team, which consists of Civil Servants and the Technical Client Side Support team. Current Phase Not applicable Work Location Home Office Croydon Site: Bernard Weatherill House, 8 Mint Walk, Croydon CR0 1EA Working Arrangments The work will take place on Home Office systems and at Home Office locations in Croydon. Travel outside London will be necessary for the Business Change team and the Home Office expenses policy will apply. It is envisaged that the work will be full time and any changes in resource requirements during the contract will be agreed with appropriate notice. Security Clearance All staff must hold or be prepared to undergo SC Security Clearance to operate on this programme. Core team must hold SC clearance. Additional T&Cs Standard DOS 2 framework and call-off terms and conditions. Skills & Experience Provide example of deploying a team of skilled and experienced staff able to work with minimal supervision with the benefit of drawing down support of additional resources as required Provide evidence of providing business change expertise to achieve transformational and cultural business change in challenging and complex environments Provide evidence of supporting large and diverse user communities through the development and implementation of future Target Operating Models. Provide evidence of successfully supporting programme management activities through PMO best practice, maintaining clear governance in a complex environment Provide examples of working as an experienced, emotionally intelligent, self-organised team having the ability to work on their own initiative and without constant direction Nice to Haves Experience of working in a challenging and complex public sector environment, preferably Law Enforcement Evidence of providing a scalable, preferably Security Cleared resource pool whilst maintaining Governance and Delivery No. of Suppliers to Evaluate 4 Proposal Criteria Engagement and approach Mobilisation Team structure Team members skills and experience Structured approach to deliverables/outputs etc Cultural Fit Criteria Open and collaborative team approach Flexible working Commitment to team working Ability to collaborate with multiple organisational cultures and different interests Payment Approach Time and materials Assessment Method Written proposal Work history Presentation Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers Budget range est. £1m - £10m