Catering services

Tender description

Dumfries and Galloway College seeks to find a suitable experienced contractor to operate the catering services within its campuses in Dumfries and Stranraer. The contractor will be expected to deliver a number of functions within the College during each academic year. It is anticipated that the catering will operate in surplus, so Dumfries and Galloway College seek bids from contractors which offer a return to the college. The key objectives for the College is to ensure that all customers requiring Catering and Hospitality on the College Campus are provided with a quality service using quality products, delivered in a hygienic manner, within the time restraints specified and delivered with customer focused operatives. The Catering services shall include the following: Provide the Services as described in Section 2 — Specification. Arrange, administer and manage all contracts and sub-contracts for the provision of the Services. Undertake the operational tasks and attendance requirements set out in the Specification. Audit the quality of the Service and record and report results in accordance with the Specification and the College instructions. Undertake all clerical and accounting functions required to administer the Contract and Subcontracts including the maintenance of such records as are necessary to achieve and demonstrate sound financial and operational control of the Service and Subtenderers. Make available all accounting and other information related directly to the provision of the Services for auditing by the College (SAS 70 – Statement of Audit Assurance). Provide monthly reports to the College to demonstrate that the Services are being provided in accordance with the Specification and to the College requirements. Proactive consideration of improvements in the efficiency and quality of the Services and the discussion of these with the College on a quarterly basis. Provide all relevant emergency contact telephone numbers. The services shall include the Operation and Management of the following: Dumfries Campus. Outlet/Location/Style/Seating Capacity. 1) Main Refectory/Level 0/ Traditional free flow servery offering hot and cold meals plus snacks, sandwiches, hot and cold drinks /120; 2) Coffee Shop/Level 1/Service point only for coffees, teas and light snacks which are supplied form the main refectory kitchen /80; 3) Retail Shop/Level 0/Provision of confectionery, pastries, snacks, stationery, corporate merchandise, toiletries, gifts, beverages, newspapers, magazines and other general goods; 4) Vending outlets/2 Locations/Selection of drinks, snacks and confectionery to be available; 5)Hospitality/ A call off hospitality service should be available throughout the college day for meetings and social functions organised by The Principal and other budget holders. Stranraer Campus. Outlet/Location/Style/Seating Capacity. 1) Main Refectory/Level 0/Traditional free flow servery offering hot and cold meals plus snacks, sandwiches, hot and cold drinks /40 2) Vending/1 location/Selection of drinks, snacks and confectionery to be available. 5) Hospitality/ A call off hospitality service should be available throughout the college day for meetings and social functions organised by The Principal and other budget holders. 5.1. The service shall be operational at the following times: Dumfries: Refectory – 8:30 and 14:30. Coffee Shop – 9:00 – 15:00. Retail Shop – 8:30 – 15:00. Stranraer: Refectory – 8:30 and 15:00.