Out of Hours Telephone Information, Advice and Guidance Service for People with Mental Health Needs.

Tender description

North Yorkshire County Council wishes to provide a telephone contact service which can be accessed by individuals with Mental Health needs and their carers living within North Yorkshire. The Service will enable individuals to receive advice, information and guidance during the hours when statutory mental health services are not readily available. The Service is designed to respond to urgent concerns and will operate within a recovery model ensuring callers’ benefit from an effective intervention. The Council intends to publish the documentation on YORtender by the middle of June and would like to give the market advanced notice of this intention. All details will be available for viewing once the documentation is posted. Keywords: out of hours support telephone line, information, advice, mental health