Secure environment ICT infrastructure project delivery team copy

Tender description

Summary of the work The H&J estate in England is under going a change in infrastructure and systems for the delivery of healthcare within Police, Courts, Prisons and other settings. It is envisaged the team will consist of a Techncial Architect, Snr Project Manager, Project Manager and two Project Support Officers. Expected Contract Length 3 months Latest start date Tuesday 12 June 2018 Budget Range Between £175,000 to £200,000 including VAT and expenses. Why the Work is Being Done NEL CSU are looking to award a contract for the provision of a small, highly specialised programme delivery team to deliver an ICT strategic transformation programme. The Health and Justice secure estate in England is under going a period of change with respect to ICT infrastructure and systems. The estate encompasses: Police, Courts, Prisons and various other settings. The commissioners and healthcare providers need a secure and stable platform to allow the use of various clinical applications. This work is to provide the overall program management within the secure estate ensuring the successful delivery of ICT change. Problem to Be Solved NEL CSU require an experienced delivery partner to help manage and deliver the following services in a challenging environment. 1. Project Manage and oversee the design, configuration and implementation of the ICT refresh programme within the secure H&J estate. 2. Project Managing the design, configuration, implementation of all HSCN connections, internal network infrastructure, desktop and server solutions and all peripheral devices including connectivity and configuration to clinical record systems where appropriate. Who Are the Users The CSU provide ICT services to a range of NHS and healthcare providers. With our partners we are undertaking a transformation programme that will enable us to better support the needs of healthcare providers within the secure Health and Justice Estate. The end users are the clinical and administration staff employed by various healthcare providers, both private and public sector, providing healthcare within the H&J estate. Existing Team The existing programme is a blend of security cleared contract engineers who work with specialist companies for specific pieces of work as required. These staff are supplemented by directly employed CSU staff. Current Phase Live Skills & Experience • All staff engaged on the programme must be security cleared to HMPPS SC level • All staff engaged on the programme must be security cleared to Met Police or Warwickshire Police NPPV Level 2 CTC • Have demonstrable Programme and Project Management experience in planning, risk, dependency, financial and change management aspects of large scale ICT transition programmes. • Demonstrable expertise in managing the transition of projects into live service environments within the last 12 months • Demonstrable management of NHS network and ICT infrastructure refresh projects (at various scales), using industry standard methodologies • Demonstrable experience of matrix-managing a multi-disciplinary team within the last 12 months. • Demonstrable experience of ICT desktop and server engineering skills Nice to Haves • Evidence of experience and knowledge of ICT infrastructure in the temporary police healthcare estate. • Evidence of experience and knowledge of ICT infrastructure in the healthcare prison estate. • Evidence of experience and knowledge of ICT infrastructure in Courts and Tribunal settings to support healthcare delivery • Provide and demonstrate your approach in engaging with ex-service users within this sector. Work Location London with travel throughout the United Kingdom. There is a regular requirement to visit and work on-site at secure locations across the UK. The current team are located near Liverpool Street Station in London. Working Arrangments We envisage that the programme team will work closely with the ICT director with overall responsibility for this service, and wider operational staff, requiring at least 2 days on NEL CSU sites. Travel between a range of sites across the secure estate in the UK will be required and should be included in the overall pricing envelope provided by the supplier. Security Clearance All staff engaged on the programme must be security cleared at a minimum to: 1. HMPPS SC level 2.Warwickshire Police NPPV Level 2 CTC. In addition, it would be advantageous to hold security clearance from the Met Police in London. No. of Suppliers to Evaluate 3 Proposal Criteria • Evidence to show that the provider can demonstrate all essential Project Management skills and experience • Ability and willingness to align with the current programme approach • Team structure, organisational make-up and quality of submitted CVs • Value for money of the proposed solution • Demonstrate how they will ensure service quality - ensuring they are providing the right people for the job, how do they assure quality of delivery during the work package • Flexibility of services provision - ability to flex levels, numbers, and skillsets of resources provided, to remain aligned to NEL CSU needs as the work progresses • Innovative technical and project management approach/solutions Cultural Fit Criteria • Are able to demonstrate they have a history of working with NHS organisations • Need to demonstrate a flexible, positive and transparent approach • Are able to demonstrate they have a history of working in the secure Health and Justice estate for healthcare ICT delivery • Need to demonstrate partnership working across organisational boundaries in a very demanding, stressful environment • Ability and willingness to align with the current programme approach Payment Approach Capped time and materials Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers 1. Can the authority please advise on the IR35 status of the proposed team. Please refer to HMRC guidance on IR35. 2. Can the authority please advise as to whether there are current incumbents within these roles. This is a new opportunity from existing end user clients. We have a currently engaged supplier delivering parts of the existing programme. 3. Can you please clarify your process for HMMP clearance? Is this exclusive to for people who work for the MOD? The clearances requested are for the Prison Service and various Police Authorities. Ministry of Defence clearance is not relevant to the role. The responsibility for obtaining clearances lies with the supplier. 4. Can you please clarify your process for HMMP clearance? Is this exclusive to for people who work for the MOJ? The clearances requested are for the Prison Service and various Police Authorities. The responsibility for obtaining clearances lies with the supplier and is not granted exclusively to MoJ staff. 5. How many visits to prisons in the 12 weeks they are likely to want and possible locations? Much of the work will be exclusively on-site at either Prison or Police secure localities. It is not possible to give more accurate assessments of the actual time required on-site. The majority of the localities are based around London and the SE of England, however there will be a requirement to enter sites on a national basis. 6. Is it possible to obtain a list of the sites to be supported please? This will enable us to tailor our bid to be financially correct and value for money. At a minimum, the following sites will need support:All SE England prisons, Immigration Removal Centres, Secure Children's Homes and YOI's (Kent, Surrey, East Sussex and West Sussex)East of England Prisons: HMP Norwich, HMP Bure, HMP HighpointEast Midlands Prisons: HMP GartreeIn addition, there will be a requirement to support prison sites in the NW of England and police custody units in Greater Manchester.