Managed ICT Services

Tender description

This Framework covers the provision of Managed ICT Services, both Cloud and on-premise options. Including but not limited to: • ICT support & maintenance o On-site Support o Remote Support o Annual Health Check o Pre Ofsted Check o Routine Maintenance o MIS Support o Training • ICT Strategy & Planning • Connectivity • Cloud Solutions • Safeguarding & Security • Strategy & Planning • Data Storage & Back up • Networking Solutions • ICT infrastructure In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices). Keywords: ICT, Information Technology, Managed ICT Services, Networking Solutions , ICT infrastructure, ICT support & maintenance