Contract for the provision of an E-commerce System to the Victoria and Albert Museum

Tender description

The V&A currently uses a bespoke E-commerce platform in order to allow the sales and allocation of V&A event/exhibition tickets alongside merchandise sales in a 'single basket'. The V&A has now outgrown its existing E-commerce due to increases in the throughput and complexity of the V&A's online sales. As such, we are looking for a provider to deliver a secure and scalable Ecommerce platform that will allow for the expected increase in the level of usage and income, whilst allowing for the growth in the use of the "single-basket" approach to sell other products (such as membership sales and renewals) online.