Gas appliance maintenance services

Tender description

Salix Homes Ltd is an award winning social housing provider based in Salford, Greater Manchester. It is a not for profit organisation and is responsible for approximately 8 500 properties. Salix Homes intends to procure and award a contract for commercial gas servicing and repair. The scope of which includes twice yearly boiler and plant servicing as well as repairs at various sheltered housing schemes, communal high-rise properties and office accommodation. The responsive service must be delivered in accordance with the response times set out within Document B (Specification). The services may be required and must be available 365 days a year. Attention is drawn to Living Wage requirements, the details of which are clearly set out within Clause 28 of Document E (Conditions of Contract). Salix Homes intends to procure and award a contract for commercial gas servicing and repair. The scope of which includes twice yearly boiler and plant servicing as well as repairs at various sheltered housing schemes, communal high-rise properties and office accommodation. The twice yearly servicing visits also require the service provide to perform maintenance to the heating and hot water systems. This includes the repair or replacement of all equipment connected to the heating and hot water generating plant, including equipment in all remote plant rooms, tank rooms, communal high rise and sheltered schemes domestic properties. All radiators, fanned and natural convectors, pipework, unit heaters, calorifiers, feed expansion tanks, pressure vessels, and any other equipment contained within the property at that visit. The Service Provider will also be required to provide a call out service to provide repairs separately to the biannual servicing requirement. The following are including in the repair service: — repair or replacement of all equipment connected to the heating and hot water generating plant, including equipment in all remote plant rooms, tank rooms, communal high rise and sheltered schemes domestic properties as well as office accommodation, — the automated billing platform ancillaries i.e; the pre-payment isolation valve (solenoid), — programmable room thermostat, — repair and replacement of parts, equipment and materials up to the value of 250,00 GBP per item for all items of mechanical and electrical plant contained within the boiler / plant room; including lighting; and the dwellings attached to such installations, — all pressure vessels and their statutory examination, including bringing up to date the Written Scheme for each pressure vessel.