Translation services

Tender description

Cheshire East Council intends to create a Framework Agreement and appoint a single Provider to deliver a fullymanaged translation, Interpretation and Transcription Service, plus a backup supplier. This Framework Agreement will be open for use by all services within the Cheshire East Borough Council,The Mid Cheshire Hospitals NHS Foundation Trust, East Cheshire NHS Trust and all Cheshire East Borough. 2 / 5 Council’s subsidiary and associated companies, including, but not limited to: — Tatton Park Enterprises Ltd, — EastCheshire Engine of the North, — Ansa Environmental Services Ltd, — Orbitas, Bereavement Services Ltd, and — Everybody Sports and Recreational Trust Ltd (Trading as Everybody Ltd) and any other wholly or partly owned companies created by Cheshire East Borough Council after publication of the Contract Notice. Cheshire East Council are looking to setup a Framework Agreement for a single provider of Translation and Interpretation services. The Council will also seek a second alternative provider to use as a back up in the event that the main provider cannot fulfil a specific requirement. The most frequent users of the services are the Child Protection Teams based in Crewe and Macclesfield. The locations for Face to Face interpretations are in resident’s homes, schools, hospitals and offices throughout the borough. The service shall include provisions for: — Face to Face Interpretation Services (Verbal). — Face to Face Interpretation Services (Non-Verbal). — Telephone Interpretation Services. — Video Interpretation Services (Verbal). — Video Interpretation Services (Non-Verbal). — Document translation, including Braille, Large Print, Easy Read and Audio Transcriptions.