Supply of Business Administration and Customer Service Standards

Tender description

This is for the supply of Apprenticeships for Business Administration and Customer Service Standards. Through the NOECPC DPS. Lots 1 & 2: L2 Business Administration Framework: 10-35 learners L3 Business Administration Standard: 10-35 learners Lots 3 & 4: L2 Customer Service Practitioner Standard: 10-35 learners L3 Customer Service Framework: 10-35 learners ALL applicants MUST check to ensure that they qualify to apply for this Tender. o Learner satisfaction 70% or higher (as declared on the Digital Apprenticeship Service) o Employer satisfaction 70% or higher (as declared on the Digital Apprenticeship Service) o Provider does not sub-contract o Offers functional skills training o Learner achievement 65% or higher (as declared on the Digital Apprenticeship Service) o Can deliver on-site, across Selby, York, Scarborough area. o Delivery costs - maximum cost = funding band o Can offer a dedicated trainer for the duration of the training, where possible.