Health and social work services

Tender description

North Lincolnshire Council are committed to working collaboratively with partners to transform and develop services for Adults and Children within North Lincolnshire. Extensive work has been carried out in the re-commissioning of our domiciliary care arrangements for adults and children with the inclusion of a children’s individualised Short Breaks Service. This critical service has required extensive consultation with our service users and the sector to ensure the final model provides an efficient and effective model that achieves the outcomes required for individuals using the service. The Council seeks to commission domiciliary care providers to join this framework in order to deliver care and support for vulnerable adults and children across the North Lincolnshire area.The aim of Domiciliary Care Services is to support families in the home to maximise their independence whilst recognising that some service users require a long term service as an alternative to care home provision. Service has been split into 7 geographical areas within the North Lincolnshire boundary. There will be 1 provider for each of these 7 areas, successful providers will only be awarded one geographical area in this lot. Services will be predominantly delivered within the service users home environment but service delivery may also be required in other locations across North Lincolnshire to support the service user to integrate into their community or work environments. Providers will be required to undertake an assessment and commence services within 24 hours of notification of the requirement for services and receipt of the appropriate referral. Where a service user does not wish to receive care by the appointed geographical provider (Lot 1), an option to select a different provider using the mechanism defined in the term and conditions will be available to the service user. Ashby Meadows, Scunthorpe, DN16 2US, is an Extra Care scheme consisting of 51 apartments for the over 55 s. The scheme has a range of on-site facilities and an on-site manager. In order to strike a balance between meeting the needs of people requiring high levels of care and achieving a balanced community the aim in Ashby Meadows is to offer tenancies to people with a variety of care needs. The successful provider will deliver care for residents with low, medium and high need to the tenants within the scheme and provide overnight care services. To provide care to service users who require specialist care and support due to their severe or complex needs in relation to their Complex Physical / Neurological conditions and/or co-morbid diagnosis. The nature of complexity will potentially mean that you will work with service users with conditions that can very rapidly change the level of the physical intervention required, and also have potential changes in the service users cognitive condition and support needs. By definition, these individuals are complex, may have co-morbidities, may have a life limiting condition, have a progressive condition and can have significant variation of their needs including behaviours that challenge. To provide care to service users who require specialist care and support due to their severe or complex needs in relation to their Learning Disability and/or Autistic Spectrum Disorder and/or Co-Morbid diagnosis. The nature of complexity will potentially mean you will work with service users that can present with variable behaviours that challenge themselves, other citizens and the care provider. To provide care to service users who require specialist care and support due to their needs in relation to their Mental Health. The nature of complexity will potentially mean service users needs can fluctuate and present behaviours that challenge themselves, and other citizens, including the provider. The successful tenderer will provide a Roving Night Care service, visiting service users homes that ensure assessed needs and agreed outcomes are met throughout the hours when day time care provision is not operating. Care will be delivered 7 days a week during the times of 11:00 pm and 7:00 am, across all of North Lincolnshire and two care workers will be required for each call. The service will be provided to Children and Young People who are eligible and have assessed needs. The service will operate in hours that are flexible to meet the needs of the service users; the peak times are weekends, evenings and during school holidays. Short Breaks can take a variety of forms which provide an opportunity for a disabled child or young person to take part in fun activities. This includes the provision of day, evening, overnight and weekend activities. Children, Young People and families will have access to a quality provision that meets their individual needs.