Kirklees Advocacy Hub (KMCAS-114)

Tender description

Kirklees Council has commissioned an Advocacy Hub which consists of the following services: • Independent Mental Capacity Advocacy (IMCA) • Relevant Person Representative Services (RPR) • Care Act Advocacy • General Advocacy • Independent NHS Complaints Advocacy (NHSCA) Advocacy services are provided for eligible people to ensure that they are able to: • Have their voice heard on issues that are important to them. • Express their views and concerns. • Defend and safeguard their rights. • Have their views and wishes considered when decisions are being made about their lives. • Access information and services. • Explore choices and options The aims of the Hub are: • To ensure the meaningful involvement and influence of individuals and groups in the care, support, and services that they receive. • To raise the profile of advocacy and self-advocacy and work to promote and create a culture in Kirklees that encourages individual empowerment and involvement. • To maintain a flexible organisational structure which facilitates links within the various elements of the Advocacy Hub, and is able to deal with fluctuations in demand. • To develop strong working relationships with external organisations, particularly others providing advocacy, Healthwatch, the Council and health organisations. The new Advocacy Hub Contract has been awarded to one successful economic operator, to deliver the full requirements of the service specification. The start date for the contract is 1st October 2018 for 3 years with an option to extend for a further 2 x 12 month periods up to 30 September 2023.