Health and social work services

Tender description

Warwickshire County Council’s aim is to make the County the best that it can be. Its vision is for Warwickshire’s communities to be supported to be safe, healthy and independent, with vulnerable members of the community supported. The required Health Advocacy Service is one way in which Warwickshire County Council will achieve this aim and vision. All 3 service areas will be commissioned by Warwickshire County Council. In addition, Independent Mental Health Advocacy (IMHA) provision will be commissioned, on behalf of Coventry City Council (CCC) for statutory IMHA, and Coventry and Rugby NHS Clinical Commissioning Group (CR CCG) for non-statutory IMHA. Full details regarding this, including specific client eligibility inclusions and exclusions criteria for each service area, are detailed in the relevant service area schedules contained in the Health Advocacy Service specification. The Health Advocacy Service will provide an integrated and independent advocacy service, which encompasses 3 service areas: — Independent NHS Complaints Advocacy Service — statutory provision, — Independent Mental Health Advocacy Service — statutory and non-statutory provision, — General Health Advocacy Service — non-statutory provision. The Health Advocacy Service will meet the statutory requirements for the provision of Independent NHS Complaints Advocacy and Independent Mental Health Advocacy, and also provide non-statutory advocacy that is targeted to individuals most in need, to prevent crises and admissions. All 3 service areas will be commissioned by Warwickshire County Council. In addition, Independent Mental Health Advocacy (IMHA) provision will be commissioned, on behalf of Coventry City Council (CCC) for statutory IMHA, and Coventry and Rugby NHS Clinical Commissioning Group (CR CCG) for non-statutory IMHA. Full details regarding this, including specific client eligibility inclusions and exclusions criteria for each service area, are detailed in the relevant service area schedules contained in the Health Advocacy Service specification.