Health and Social Care Patient Held Record

Tender description

Why the Work is Being Done Mersey Care provides specialist inpatient and community mental health, learning disabilities, addiction services, acquired brain injury services for the people of Liverpool, Sefton and Kirkby, Merseyside. The Trust provides community physical health services in Liverpool & Sefton, secure mental health services for the NW of England, the West Midlands & Wales and specialist learning disability services across Lancashire, Greater Manchester, Cheshire and Merseyside. With a wide geographical spread and diverse range of patient needs we are seeking a solution to empower patients to access their own clinical social care records that will ultimately enable patients to contribute to their care. Problem to Be Solved Mersey Care’s Global Digital Exemplar Programme requires a solution that will enable patients to access their clinical records from a range of clinical systems, strongly tied to the principals of co-production with experts with lived experience of our services. Who Are the Users Users fall into three groups: •Trust–requires a solution that enables patient contribution to their care and write-back to clinical and social care systems contributing to patient records •Wider NHS–the ability to work collaboratively across the NHS and social care is critical. It must adopt the principles and mechanisms of NHS open data and interoperability standards. •End users–patients are the end users. They will need to work with the supplier to facilitate their definition of requirements for the solution. As a minimum standard, patients want to see records from multiple care providers, using different electronic systems and clinical/social care coding sets. Early Market Engagement Work Already Done Existing Team The supplier will work with the Mersey Care GDE Programme team to deliver the solution, this is expected to include a project management resource to support development and Trust engagement in the process. Current Phase Not started Work Location The work can take place remotely however any co-production will need to take place within the areas that Mersey Care operates. Working Arrangments N/A Security Clearance Additional T&Cs Skills & Experience • Define and develop a solution with experts with lived experience of Mersey Care Services (stakeholder engagement and management) • Integrate multiple sources of data in multiple formats • Interpret multiple clinical / social care coded information • Comply with NHS Open data and interoperability standards and coding languages • Develop a sustainable, scalable delivery model for the solution as it moves to scale to meet patient need Nice to Haves No. of Suppliers to Evaluate 3 Proposal Criteria •Technical solution •Approach and methodology •How the approach or solution meets user needs •Estimated timeframes for the work •Value for money Cultural Fit Criteria • Comply with NHS core standards • Deliver a solution congruent with Mersey Care NHS Foundation Trust core values • Be transparent and collaborative throughout the investigation, design, development and delivery processes with the potential to work across health care boundaries • Provide a defined product specification to ensure appropriate knowledge transfer within the GDE programme to support the potential to Blueprint the solution • Focus on a co-produced solution, defining the solution specification through the views of experts with lived experience Payment Approach Fixed price Assessment Method Written proposal Work history Reference Presentation Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range up to £350,000 inc. vat over 2 years