Floating support services for early intervention, homelessness prevention and tenancy sustainment

Tender description

Reading Borough Council requires a provider to deliver a service to households, across tenure type, to intervene early in preventing homelessness and sustaining tenancies. The service will deliver: • Early upstream homelessness prevention support to clients who are threatened with homelessness, or who may be threatened with homelessness in the future if their immediate support needs are not addressed, by leading on a No First Night Out (NFNO) initiative in Reading. • Support to the Council in delivering its duties, powers and obligations towards people who are homeless or at risk of homelessness under the Homelessness Reduction Act 2017. • A two tier service that includes Tier 1: Drop-in and triage; Tier 2: Shorter and longer term support planning and resettlement support to provide the most appropriate level and length of intervention/support to each client. • Shorter term support plans over a three to six month period where more than brief intervention(s) is required. • Longer term support plans, as agreed with the Commissioner, where more than brief intervention(s) or shorter term support is required. • The creation, development and management of a Making Every Adult Matter (MEAM) co-ordinator role for the Reading borough where the provider will be responsible, in partnership with commissioners, for case managing MEAM clients; leading on operational and steering groups and influencing the strategic direction of the MEAM approach in Reading. • A cross-sector training programme that promotes the work of commissioned Homelessness Support Services within Reading and that works towards a 'training standard' across commissioned, faith and voluntary sector services in Reading. • Resettlement support for households, across tenures, to ensure tenancy sustainment. This excludes those moving on from Working towards independence accommodation where this will be the responsibility of the Working towards independence accommodation provider.