Multi Function Devices Requirement for Richmondshire District Council

Tender description

The council is looking to consider both the option of outright Purchase or Lease-Hire. Prospective suppliers are required to provide as part of their pricing schedule cost options for both purchase and lease-hire. The requirements from the new contract will be for a 5-year contract with full support to include parts, labour, consumables and software. This cover must provide for the following service response between, 9-5, Mon-Fri on a 4-hour call out within office hours. Any call outs not visited on the date reported will need to be attended within the 4-hour response time on the next available working day. RDC are looking for a supplier who can respond in an effective and efficient manner. Keywords: office machinery, multi function devices, copiers, maintenance