Mailing equipment

Tender description

This oultines the requirements for the support and maintenance of the Agency's strategically preferred mailing platform by a single supplier. This document is aimed at potential suppliers for the support and maintenance of DVLA's mailing machinery and ancillary devices: Output Services Group (OSG) provides the Agency with its print & mail functionality. It is responsible for producing the Agency’s entire customer facing documentation and in 2016/17 despatched more than 93 500 000 items of mail to its customers. The operation is based over 2 sites within 5 miles of each other. The department produces a number of high volume output on a variety of different stationery types, the main transactions are: — V11 Tax reminder: 27 600 000 per year. — HRC Registration document: 17 500 000 per year. — Photo on licence (POL) 10 400 000 per year. OSG has a mailing machine fleet of 12 systems for which it is seeking support and maintenance, 7 on the Ty-Felin Site and 5 on the Morriston Site. This document defines the requirements for the support and maintenance of the Agency's strategically preferred mailing platform by a single supplier. This document is aimed at potential suppliers for the support and maintenance of DVLA's mailing machinery and ancillary devices: Output Services Group (OSG) provides the Agency with its print and mail functionality. It is responsible for producing the Agency’s entire customer facing documentation and in 2016/17 despatched more than 93 500 000 items of mail to its customers. The operation is based over 2 sites within 5 miles of each other. The department produces a number of high volume output on a variety of different stationery types, the main transactions are: OSG has a mailing machine fleet of 12 systems for which it is seeking support and maintenance, 7 on the Ty-Felin Site and 5 on the Morriston Site. The 12 systems consist of 4 high-speed mailers, 4 mid-range mailers and 4 plastic card mailing systems.