Expired contract

Helpdesk and support services

Details

Value
EUR 2,600,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
12 April 2018

Tender description

The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email. It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total. The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email. It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total.

Timeline

  1. Completed: Award date8 January 2018
  2. Completed: Award published12 April 2018
    Current notice
  3. Completed: Contract expiry date29 December 2019

About the buyer

Office of Public Works OPW is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support
  • 72253000 · Helpdesk and support services
  • 72253200 · Systems support services
  • 72610000 · Computer support services
  • 72611000 · Technical computer support services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

63 similar open tenders

See more open tenders related to Helpdesk and support services.

Explore all open tenders

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.