Surveillance and security systems and devices

Tender description

The Scottish Parliament Corporate Body (SPCB) requires an SSAIB or NSI registered, or equivalent, security Contractor to replace its current security system with a new open protocol security system including repurposing and transitioning existing equipment with new items onto a new (front-end) integration platform within the operational building. Full training for users and provision of a planned and reactive maintenance service covering both the new and retained parts of the system will also be required. The Scottish Parliament Corporate Body (SPCB) requires an SSAIB or NSI registered, or equivalent, security Contractor to replace its current security system and then maintain the new system to ensure exemplary levels of availability. The new security system will be open protocol and the Contractor must, where required, repurpose existing equipment and transition this along with new items onto a new integration platform (front-end) as part of their installation in an operational building. Some items from the existing (legacy) system being retained include: cabling, card readers, intruder detection and CCTV cameras. Once the new system is operational the installer will provide full training for users and provide a planned and reactive maintenance service covering both the new and retained parts of the system. All maintenance work must be targeted to ensure that agreed availability targets for the whole system are achieved. The reactive service will include a 24/7 call-out facility with appropriately skilled and knowledge engineers available to attend site and restore services to agreed SLA’s. At specific times, and for certain faults, site attendance by the service provider will be required within one hour. During the Contract period minor upgrade and project works may be requested, this could include refresher training for users, and the Contractor will be expected to deliver any works to agreed timescales and costs. The new system installed by the security Contractor will be connected onto a network provided specifically for this purpose. This network will be provided by another supplier and the security Contractor will work and collaborate with this supplier to ensure and demonstrate that the security system operates to agreed performance levels on the existing network. During the life of the Contract the security Contractor will be required to work with many stakeholders including consultants, other contractors and SPCB staff and they must be prepared to operate in an environment which requires a high level of interaction between various stakeholders to deliver their services. All personnel involved in this project will require to have obtained security clearance to CTC level.