Helpdesk and support services
Details
- Buyer
- Teagasc
- Topic
- Helpdesk and support services
- Published
- 27 March 2018
- Source
- TedNotices
Tender description
In summary the Services comprise the provision of a Farmline help service to users of Pasturebase Ireland. A telephone, email and online helpline service to Farmer users of Pasturebase, providing Information Systems help on usage and access to PBI and logging and management of system issues. The service includes the provision of an online help centre, regular reporting of service and activity levels for the Farmline, and a drawdown facility for providing Technical Training Sessions for users and potential users of Pasturebase. In summary the Services comprise the provision of a Farmline help service to users of Pasturebase Ireland. A telephone, email and online helpline service to Farmer users of Pasturebase, providing Information Systems help on usage and access to PBI and logging and management of system issues. The service includes the provision of an online help centre, regular reporting of service and activity levels for the Farmline, and a drawdown facility for providing Technical Training Sessions for users and potential users of Pasturebase.
Timeline
- Completed: Award published27 March 2018Current notice
About the buyer
Teagasc is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72253000 · Helpdesk and support services
- 72253100 · Helpdesk services
- 72253200 · Systems support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@teagasc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@teagasc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@teagasc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@teagasc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@teagasc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@teagasc.gov |
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