Expired contract

Market research services

Details

Buyer: South Lanarkshire Council
Supplier(s): Research Resource
Value: GBP 200,941
Duration: 5 years
Topic: Market research services
Published: 12 March 2018
Source: TedNotices

Tender description

Provision of Continuous Customer Feedback Services. South Lanarkshire Council, Housing and Technical Resources has in place a wide ranging continuous and periodic survey programme covering its services which provides insight into particular Landlord and associated services processes. The survey programme provides reliable and comprehensive feedback from South Lanarkshire Council’s domestic tenants and is used to identify areas of satisfaction and areas for improvement. The main objectives of the contract will be to: 1. deliver contract compliance with South Lanarkshire Council Standing Orders 2. ensure that any specific requirements of the Scottish Housing Regulator for reporting on the Scottish Social Housing Charter can be accommodated

Timeline

Completed: Award published12 March 2018
Current notice
Completed: Award date12 March 2018
Completed: Contract expiry date14 February 2023

About the buyer

South Lanarkshire Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79310000 · Market research services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Commercial Director	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Category Lead	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@south-lanarkshire-council.gov