Customer Relation Management software package
Details
- Topic
- Voice-mail system
- Published
- 15 March 2018
- Source
- TedNotices
Tender description
This Prior Information Notice is being published by the Road Safety Authority (RSA) to inform potential tenderers of a forthcoming competition for the supply & support of an integrated technology platform covering: — Query Management, — Knowledge Management, — VoIP based telephony and call centre system (the "System"). The RSA will use an open procedure with the objective of awarding a contract to a single provider for the supply and support the System which, for avoidance of doubt, shall comprise of all of the aforesaid components. The specification of requirements for the system will be provided in the Request for Tender Document, which is expected to be issued in April 2018. Please note that no response is required at this stage. See Short Description above.
Timeline
- Completed: Pre-tender published15 March 2018Current notice
About the buyer
Road Safety Authority (RSA) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32342440 · Voice-mail system
- 32342450 · Voice recorders
- 32412000 · Communications network
- 32429000 · Telephone network equipment
- 32543000 · Telephone switchboards
- 32544000 · PABX equipment
- 32545000 · PABX systems
- 32550000 · Telephone equipment
- 32551000 · Telephone cables and associated equipment
- 32551400 · Telephone network
- 32552100 · Telephone sets
- 32570000 · Communications equipment
- 32571000 · Communications infrastructure
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 48219700 · Communications server software package
- 48311000 · Document management software package
- 48311100 · Document management system
- 48333000 · Contact management software package
- 48445000 · Customer Relation Management software package
- 48510000 · Communication software package
- 48511000 · Desktop communications software package
- 48512000 · Interactive voice response software package
- 64210000 · Telephone and data transmission services
- 64214000 · Dedicated-business telephone network services
- 64215000 · IP telephone services
- 72000000 · IT services: consulting, software development, Internet and support
- 72212000 · Programming services of application software
- 72212311 · Document management software development services
- 72212333 · Contact management software development services
- 72212445 · Customer Relation Management software development services
- 72212512 · Interactive voice response software development services
- 72227000 · Software integration consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov |
85 similar open tenders
See more open tenders related to Customer Relation Management software package.
- Open tender
DPS for Circuit Solutions
- Open tender
Expert Partner Panel Procurement 2026
- Open tender
Precise Policing 2
Related buyers
Buyers similar to Road Safety Authority (RSA).
- 320£388.6m
- 36£22.5m
- 31£73.9k
- 26£2.0bn
- 25£26.1m
- 22£5.5m
- 14£55.2m
- 11£1.1bn
- 11£11.0m
- 10£886.5k
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
