Patient-administration system

Tender description

The Authority is seeking to procure a Patient Management system for the three Audiology Services; Adult Audiology, Paediatric Audiology and Implant Service. The 3 respective Audiology services currently use 3 separate computer systems, supplied and supported by 3 separate suppliers, to manage their patients. Each solution is internally hosted by the Authority on 3 separate instances of infrastructure equipment. By implementing a single solution across the three separate Audiology Services it is anticipated to deliver on-going financial benefits to the Authority through a single maintenance and support charge and a single platform from which to operate the new solution from. The solution delivered must be an ‘On-Premise’ implementation and must be market ready, available ‘off the shelf’. This tender is not a software development opportunity. The solution delivered must be an ‘On-Premise’ implementation and is required to provide functionality to complete the following high level tasks: — Record all activities, appointments, outcomes and provide a link to the Authority’s primary patient record. — Fully configurable inputs for common fields between the services and service-specific fields. — Full clinical data comprising pure tone audiometry including high frequency, tympanometry, speech audiometry, hearing aid fitting data and live speech mapping. — Full demographic patient information, including patient attendance and clinical history. — Staff planning both clinical and administrative diary activities. — Ability to monitor stock including hearing aid tracking and barcoding (where services wish to use barcoding) and monitor device repairs. — Fully compatible interface with standard test and hearing aid fitting equipment. — Ability for services to create individual patient management plans including the storage of standard rehabilitation exercises and record of use. — Ability to import/export data from other services (i.e. if patients are relocating). — Report/Letter templates and a link to the Authority’s Document Management Solution. — Ability to show patient-specific alerts. — Fully configurable reporting capability.