Helpdesk systems and support (IS and Facilities)
Details
- Supplier(s)
- Softcat PLC
- Value
- £202,000
- Duration
- 3 years
- Topic
- Helpdesk and support services
- Published
- 27 February 2017
- Source
- ContractsFinder
Tender description
The objective of the project is to procure a secure, robust, industry standard service or application that delivers employee/customer self-service for:- IT Incident and FM Call Logging via a web-based portal and mobile application (app)- Searchable Service Catalogues- Self-service Service Requests- Recording and management of IS Change Requests- Searchable knowledgebase
Timeline
- Completed: Award date22 December 2016
- Completed: Award published27 February 2017Current notice
- Completed: Contract expiry date2 January 2020
About the buyer
General Medical Council (GMC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@general-medical-council-gmc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@general-medical-council-gmc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@general-medical-council-gmc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@general-medical-council-gmc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@general-medical-council-gmc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@general-medical-council-gmc.gov |
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